Ask Rick Maybury 2013



Ask Rick 285 30/11/13


Hudl Muddle

On the spur of the moment we bought a Tesco Hudl tablet computer. It is fine for web surfing, emails and games but we had hoped to be able to use it on holiday, for emailing photos from my husband’s digital camera so that the family can keep up with our travels. I thought we could link the camera to the Hudl but the connectors are different. I purchased an On The Go (OTG) cable, which enabled me to physically make the connection between the camera and Hudl but I could not transfer any data. Tesco have since told me Hudl does not support OTG. Would a card reader with a micro USB connector allow the Hudl to access files on the camera’s SD cards, without any extra software? Hudl uses micro SD cards and Tesco’s solution is to get an adapter to use micro SD cards in the camera, but we already have several SD cards for the camera and I am reluctant to buy any more if there is another solution. 

Linda Jeans. By email


Contrary to what Tesco told you Hudl does support OTG, but it may need some help communicating with your camera. I suggest that you download a free app from Google Play called Gallery ICS. Once installed, and with the Hudl connected to the camera via the OTG connector, you should be able to view and import images stored on the memory card. Whilst we’re on the subject of civilising this versatile and attractively priced tablet, you can easily delete the large number of bundled Tesco apps and links (unless you actually want them…) by touching and dragging them on to the ‘X’ Remove icon. You will find it easier to view, move copy, delete, compress and rename files, etc, with another free app called ES File Explorer, also free from Google Play, and if you are having trouble connecting it to a PC or other USB devices, or you want to delve deeper into the operating system then you will find it helpful to enable a feature called USB Debugging, which is hidden from view on this version of Android. To enable it go Settings > About Tablet, scroll to the bottom of the list and tap ‘Build Number’ ten times and the Developer Menu appears on the Settings menu. One last tip. If you order a Hudl from Tesco Direct before December 23rd (and collect it from your local store) you can shave another £10 off the price with a Voucher code from:



Seasonal Shortcuts

Christmas is coming, and for those of us who still send real Christmas cards, and deliver them by hand, there is the eternal problem of how to minimize the distance travelled in going from home to each location in

turn before returning home. Do you know of a website which will solve this 'travelling salesman's' problem?

John Pentland. By email


Have a look at Find The Best Route ( This is based on Google maps and you can include up to 22 addresses, plus your Start and End points. You can also fine-tune your route for speed or distance, and if it is cold or raining switch from walking to driving. 



The Charge Against iOS 7

A few days ago I updated my iPhone 5 to IOS 7 and now, when I plug it in to charge, it tells me that the lead is not Apple approved and may not work properly. If I don't press ‘Dismiss this Message’ the phone won't charge. I am using the lead and plug that came with the phone. My wife's iPhone 4 charges normally. Any ideas?

Michael Ulliott, by email


This new feature in iOS 7 is supposed to prevent the use of unlicensed and potentially dangerous accessories that use the Lightning Connector, which explains why your wife’s iPhone 4 is unaffected as this uses the old style 30-pin Dock connector. Unfortunately it seems that the new software is a touch too enthusiastic as there are quite a few reports of it rejecting Apple supplied cables, as well as cables and chargers that worked perfectly well under iOS 6. It is worth contacting Apple Support and providing your iPhone is still under warranty there is a fair chance that your charger and cable will be replaced free of charge. You are fortunate that you can still charge your iPhone, albeit under protest. Others have not been so lucky but there are a number of workarounds. Charging the iPhone on a computer running the most recent version of iTunes works for some. You may have to switch the phone on and off a few times, dismiss any ‘…not certified…’ warnings but when ‘Trust This Computer’ appears it should start charging. Unplugging and re-inserting the Lightning connector and dismissing warnings several times may also succeed, and bizarrely, some users have suggested that charging the phone with the SIM card removed works for them. In the end, however, the best way to avoid this annoying problem is to use Apple’s own charge cable, or approved accessories that carry the MFI (Made for iPhone/iPad) logo.



Window Of Opportunity For PhotoShop

We have scanned and saved lots of our old photographs onto our old XP machine, using PhotoShop, and saved as .psd files. They have been copied to a Windows 8 laptop for my wife to look through. Is there a simple free utility that you can suggest to open these files in W8?  We would prefer not to have to buy Photoshop again. They will not need to be manipulated in any way, just viewed.

Laurence Gough, by email



The simplest option is our old friend IrfanView (, which can open and display just about any image file. In case you do want to edit any images then try an Open Source alternative to PhotoShop called The Gimp (, or a more basic editor called Paint.Net (, though you will need to install a .psd plugin (




© R. Maybury 2013 1111


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