Ask Rick 280 26/10/13
Galaxy Space Saver
My Samsung Galaxy Mini was preloaded with apps
from Google Play, which I never use. The problem is, I often get updates for
them and then a message tells me there's insufficient storage space. I have to
uninstall these updates to create space for the apps that I do want. How can I
get rid of Maps, Street View, Voice Search and Play Books, once and for all?
Teresa Bullock, by email
Rather than uninstalling potentially useful apps
you can easily move them, along with your own memory-hungry files (photos,
media and so on) to the SD storage card. This would also be a good opportunity
to upgrade your memory card and this model support cards up to 64Gb, which
should keep you going for a while. The easiest method is to tap the Apps icon,
hold your finger on the app you want to move for a couple of seconds, select
Move then ExtSDCard and Move Here. You can do the same with the My Files
folder; just tap All Files and select the folders that you want to move.
I normally run AVG Free anti virus on my home
desktop PC and recently changed to Microsoft Security Essentials, which is also
free. I have never had any issues that I'm aware of but I'm looking at getting
a new laptop for my daughter, for use at university. The sales people are
really pushing paid-for anti virus software and rubbishing the free products.
Are the commercial programs that much better than the free ones?
Rick Clark, by email
No, not when it comes to basic protection
against viruses and most other types of malicious software and there is little
to choose between most commercial applications and the best free security
programs, and I include MSE and AVG in that category. In theory what you are
paying for is fast and personal help and support. The free programs rely much
more heavily on online help, FAQs and forums, all of which can be useful, but
for some, being able to pick up the phone to speak to a human expert is a price
worth paying, though, that’s also what dads are for…
Where’s My Spam?
I currently use Outlook Express for my
day-to-day emails. When I'm away from home I log in via BTYahoo. In OE I do not
have a spam folder but I do seem to have one in the BTYahoo set-up. I am
wondering if I have a few thousand spams in OE that I don't know about. If so
how do I acquire an OE spam folder?
Don’t worry, you haven’t missed any spam
messages. Outlook Express is an ancient email program, from the days before
spam was a problem. The only options for automatically deleting or diverting
suspect emails into a nominated folder is to manually a ‘Rule’, or add the
sender’s address to a blocked list. Neither method is very effective; the
addresses nuisance emails originate from change constantly and spam merchants
have devised numerous tricks to counter simple keyword filters. If you want to
eradicate the spam that gets past your ISP’s filters, switch to a more
sophisticated email program. Try Mozilla Thunderbird (http://goo.gl/glWnj); it is free and has a
useful range of spam, junk mail and anti-phishing options that should help to
keep your inbox clear.
Using my Canon digital camera, I take macro
shots of my textile work, download them into My Pictures and I can zoom in and
look at stitches in clear detail.
However, when I email the pictures, I select for them to be sent in a
smaller size so that they go quicker.
If I don't it can take ages for the email to go. When the recipient
receives, opens and zooms in to view the details, they are fuzzy and almost
look to be out of focus. How can I
email photos so that the image remains sharp when magnified?
Angela Teago, by email
Basically there are two ways to reduce the size
of an image file for emailing; you can either make it smaller by decreasing the
resolution, or increase the level of compression. Both methods result in a loss
of detail but the former is far more damaging simply because the received image
will contain fewer pixels. Compression works by reducing graduations in colour,
brightness and contrast; fine detail only starts to suffer at higher
compression levels. The Windows utility for emailing uses the resolution method
and it is quite heavy handed so try manually compressing your image files. Most
image editing programs have this facility but if yours doesn’t then look no
further than the excellent freeware program PhotoFiltre (http://goo.gl/hkkFX).
The compression option appears whenever you use SaveAs on the File menu. You
will have to experiment, to get the best compromise between file size/upload
time and loss of detail, so select a test image, start with a compression
setting of 50 percent, say, and either mail it to yourself or ask your
recipient how they got on with it.
A small window appears on a regular basis in
the bottom right hand corner of my screen with the message: High Performance
Alert by Internet Explorer. It has appeared in the past when I am downloading
Windows updates but more recently it appears when on Internet Explorer. I have
Norton 360 installed and regularly go through the Tune Up functions and carry
out scans to clear unnecessary files, etc.
Véronique Milot, by email
That message comes from Norton 360 and it is
nothing to worry about. Browsers consume a lot of your PC’s processor and
memory resources, and although you don’t have to do anything, if it starts
happening with other programs then it is worth checking to see if your PC’s
memory can be upgraded. If the PC is otherwise behaving itself you can disable
or configure the alerts off by going to Settings > Detailed Settings >
Administrative Settings > Performance Monitoring.
© R. Maybury 2013 0610