Ask Rick 275 21/09/13
I suspect that you have had many emails about
the recent changes made to the Scrabble game. I enjoyed playing the game on my
own, just testing myself but the most recent download is not what I want at
all. Is there any chance the old board is going to be reissued?
Gilly Thorn, by email
I have had one or two quite tetchy emails on
this topic… It all began in May when Mattel, who owns the Scrabble brand,
passed the worldwide operating rights (excluding the US and Canada) for online
versions of the game to Electronic Arts (EA). This includes editions of
Scrabble played on smartphones and tablets and social media sites such as
Facebook. Players were warned in advance that there would be some updates but a
great many users have been angered and dismayed by the number of changes, which
a lot of users say have ruined the game. The response so far from Mattel and EA
has been muted, to say the least, it has promised some minor tweaks, but further
pressure is needed and you may wish to join the forums, on-line petitions and
letter writing campaigns asking for the return of the old game. A good place to
start is the Bring Back Scrabble Worldwide and NewScrabbleDislike Facebook
pages at http://goo.gl/zJc2zD and http://goo.gl/5Qlh9N and you haven’t already
done so, add your thoughts to the Customer Reviews section for Scrabble in the
Apple App Store.
Lack Of Support
Due to a recent spike in the mains electricity
I need to replace my Dell PC, but I have been told that I am not allowed to
re-install my Windows XP on a new PC. Firstly is this correct and secondly, as
it appears that Microsoft is withdrawing support for XP this year, what
alternatives should I be considering?
John Bloom, by email
There is no problem installing a full retail
copy of Windows on any computer that you own, as long as it only used on one PC
at a time. However, your Dell PC comes with what is known as an OEM (Original
Equipment Manufacturer) version of Windows. This has a different licensing
arrangement and is configured to only work with specific Dell models. There are
plenty of shady hacks and cracks on the web that can overcome these restrictions
but you may still run into problems with Windows activation.
XP has been a good operating system, and there
is still plenty of life left in it. When Microsoft support ends in April next
year it is not going to suddenly stop working and there is a wealth of
knowledge and help on the web for when something goes wrong, but it was of its
time and now is a good time to move on. Windows 7 and 8, if you want to explore
the world of touch-screen computing, are faster, more stable, more secure and
in many ways easier to use than XP, once you have got used to some fairly minor
changes in layout and operation. If you choose to stay with XP, retail discs
can be found for a few pounds on ebay, but eventually you will run into
problems with peripherals that do not have the necessary drivers, and
applications that either won’t run or have serious problems with XP.
Canon Card Conundrum
I have a problem with a SanDisk 8Gb SDHC card.
Although my PC can read the card without difficulty, when I put it into my
Canon Ixus camera it comes up with a memory card fault and says the card is
locked. The manual lock on the card is not on. I have other cards of lower
capacities which work fine but I would like to use the higher capacity card for
recording video clips on the camera if possible.
Nick Benton, by email
You didn’t mention which model of Ixus you have
but from the sound of it, it is an early model that only supports standard SD
(Secure Digital) format cards with a maximum capacity of 2Gb. SDHC (Secure
Digital High Capacity) cards are physically identical and have capacities from
4Gb to 32Gb but they are generally incompatible with SD only devices.
I have been given a HTC Cha Cha and want to
download an app for walking which includes GPS. Whenever I get to the screen to
download and tap Install Now, a note in red come up that says ‘you have no
devices’. Am I being thick, but isn't the device in my hand? Do I have to log
in to Facebook or some other social network to enable me to download anything?
Dave Winser, by email
It is badly worded and the device in question
is the GPS receiver built into the ChaCha (aka the Facebook Phone). There are
several possible reasons for that message. The app you want to use may be
incompatible with the ‘Gingerbread’ version of Android used by the ChaCha,
though this is usually mentioned in the app’s description in Google Play. There
may be compatibility issues with the phone’s GPS chips, the GPS facility may
need to be switched on to install the app
(check Settings > Location) or the GPS module is faulty.
Snap To It
I'm sure that I'm not alone having problem with
a piece of malware infecting Internet Explorer called Snap.do Toolbar. I have
followed various remedies online but with no success, principally, I think,
because the emphasis is on disabling the toolbars and not deleting them.
Alan Jones, by email
This can be a tricky customer and some of the
remedies I have seen appear rather convoluted, and by no means certain to
succeed. I suggest a three-step procedure; first go to Uninstall A Program in
Control Panel and if there is any reference to Snap.Do click to remove it.
Second, reset Internet Explorer to its default condition (Gearwheel/Tools >
Internet Options > Advanced tab). Lastly, to remove any leftovers still lurking
in the Windows Registry carry out a scan with an excellent malware tool called
AdwCleaner. It is free and you’ll find a safe link to the download at: http://goo.gl/CMnbgb. Incidentally, watch where
you click on the download site. On some browsers a sneaky ad for a paid-for
malware cleaner appears above the AdwCleaner download button. This has a
similar looking blue colour button, but the one that you want is clearly marked
‘Download Now @ bleeping computer’.
© R. Maybury 2013 2608