Ask Rick Maybury 2013

  

 

Ask Rick 267 27/07/13

 

Paste Unstuck in Word

I have Word 2010 on my computer and used to be able to cut and paste pictures but now I get a blank rectangle, and no picture. What has happened and what can I do to correct my problem?

Paul Pringle, by email

 

Word 2007 onwards is jam-packed with options for making pasted images invisible, so here are a few things to check. Go to Word Options on the Office button, click Advanced and scroll down to Cut Copy and Paste. On the ‘Insert/Paste Picture As’ drop-down menu try ‘Through’ or ‘In front of text’. In Show Document Content, make sure that ‘Show Picture Placeholders’ is unchecked, and ‘Show Drawings and Text Boxes On Screen’ is checked. Word can have difficulty pasting images from the Windows 7/8 Clipboard if the program or application where the image came from has been closed. Finally, a really obscure one, caused by a faulty Bluetooth driver of all things. To fix it type ‘winword’ in a Search box, right-click the icon and select open as Administrator. Once again go Word Options on the Office button and select Add-Ins. At the bottom of the page make sure that ‘COM Add-Ins’ is displayed in the Manage box and click Go. If ‘Send to Bluetooth’ is displayed uncheck it and click OK. If for some reason you need this facility check with the supplier of the Bluetooth adaptor for an updated driver.

 

 

Excel Excess

I am running Windows 7 and the latest version of Excel. In the top left hand corner of spreadsheet cells in which I have a formula there is a really annoying green triangle. If it is to show me that there is a formula in that cell then I already know that because I put it there! How I get rid of this irritating item?

Peter Matthew, by email

 

Those triangles are error check symbols and they can be genuinely useful but they are easy enough to disable. Simply select a cell with a triangle showing, click on the symbol, a drop-down menu appears, select Error checking Options, deselect anything you don’t want – probably everything -- and click OK.

 

 

Call To Account

I have a Windows 7 PC and my wife has an account on this machine. How can I move files and folders from my account to my wife's account? I am of a certain age so please explain as if you are talking to an idiot.

Chick Fraser, by email

 

It is a perfectly sensible question if you are new to managing accounts on a PC. Open Windows Explorer, locate the Users folder on the C: drive and double click to open. In there you will find the User or Library folders for your own account (containing your My Documents, My Music, My Pictures and so on folders), your wife’s User folder, another called Public and one called Default. All you have to do is copy and paste the files you want to move into the appropriate location in your wife’s User account folder. If for any reason your wife has enabled access or sharing restrictions on her user account then use the Public Users folder, which are accessible to anyone logged on to the computer.

 

 

Time to Go Digital

After my video recorder stopped working I bought a Panasonic DMR-HWT130 digital video recorder it had a good specification. However, it has a HDMI output whereas my TV has only a SCART socket. I researched online prior to buying and found various sites with HDMI/SCART conversion cables so I thought I would be safe but PC World and Maplin now tell me this will not work. Is there anything I can do?

George Clayden, by email

 

The basic problem is that your Panasonic HD DVR has a digital only HDMI TV output, whilst your television is equipped with analogue audio and video inputs, and never the twain shall meet, certainly not with a simple cable connection. HDMI to SCART converter boxes are available but they are not cheap and the results are likely to be rather disappointing. Not only is there be a significant drop in picture quality in the digital to analogue conversion process, you will be losing the benefits of high definition picture quality on a standard definition TV. It is time to move on. Your TV is obviously getting on, and probably quite a lump, so rather than wasting money on unsatisfactory workarounds put it towards a new digital flat screen TV. You would be hard pressed to find one these days that isn’t HD capable, and fitted with several HDMI sockets.

 

 

Process of Elimination

This isn't a very exciting problem but it is driving me up the wall. What do I have to do to get End Task, after pressing Control Alt Delete, to actually work? The window keeps opening telling me what I already know, the program is not responding. Clicking on End Task again simply opens another window saying the same, and never ends the task. Increasingly, it seems I to have to do hard shut downs before I can resume work.

J.D.Peiper, Winchester

 

Using Ctrl Alt Delete as a means of closing a frozen program has become less effective in recent versions of Windows. It is a complex problem but often due to badly written drivers, freezing or refusing to obey stop commands. If the same program or device is involved every time then your first port of call should be support section of the product manufacturer’s website. Sometimes the blockage will be cleared, though it may take several minutes or hours, so if the disc activity light is blinking furiously after selecting End Task then it is worth giving it a chance. However, from Vista onwards, Windows tries to avoid heavy-handed process terminations, which in the old days frequently led to the dreaded Blue Screen of Death (BSOD), often resulting in damage to system files and loss of data.

 

 

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© R. Maybury 2013 0807

 

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