Ask Rick 244 16/02/13
Virgin on the Impossible?
I am having trouble picking up emails with my
recently acquired iPad. I am a Virgin Media customer, but I also need to be
able to pick up messages from my old Orange account. Orange is not a problem
but I have tried everything to get it to recognise my Virgin account. I am able
to access both accounts on my Windows laptop and desktop PCs and my HTC
Smartphone. Is the iPad somehow incompatible with Virgin, or is there some app
or tweak that can make it work?
Peter Law, by email
Virginmedia and a number of other ISPs are keen
to steer us towards IMAP (Internet Message Access Protocol) and away from the
older POP3 (Post Office Protocol). To cut a long story short IMAP messages
usually remain on the server so they can be viewed from multiple devices. POP3
harks back to the days when you only had the one PC and is designed for
downloading messages from your mail server, to store on your computer. Problems
can arise when you try to mix the two protocols, and it is compounded by the
iPad, which favours the IMAP system. It can be done, though, and the trick is
to start over. Delete the Virgin account on the iPad from Settings > Mail,
Contacts, Calendar. Next, tap Add Account > Other > Add Mail Account.
Enter the name and Virgin email address as before, but put in a false password
and tap Next. The verification will fail, press OK, select POP and enter your
Virginmedia POP3 and SMTP server and port settings, and this time, the correct
password. Press Next and this time it should work.
Quality High Street
Looking at HD televisions in retail stores, it
is noticeable that the picture quality is far superior to that of my TV or
those at friends and relatives homes. Why might that be?
Paul Williams, by email
It used to be the other way and TV displays in
shops were invariably terrible, with the picture ruined by harsh lighting,
careless adjustment and poor quality reception. Nowadays most shops display
their wares in areas with subdued lighting, carefully avoiding reflections from
windows and so on. However the real trick is their choice of source material,
which usually comes from a Blu Ray player, showing specially mastered or
carefully chosen recordings that show off HDTV to its best advantage.
Documents on Droid
You recently answered a question about using an
iPad to write and print letters, could you do the same for an Android tablet,
specifically a Samsung Galaxy Tab? What
word processor and printer apps do you recommend for Android? Talking to an
assistant in a well known high street electrical store recently he advised me
that the only way to create, edit, and share Word document files is to install
Windows 8 on my computer and buy a Microsoft Surface tablet. Is that true? I
don't think it was a sales pitch as apparently Microsoft is not releasing the
Surface tablet for several months.
John Beattie, by email
I despair at the advice given by some retailers
but let’s deal with the app question first. My preferred word processor for
Android is Writer, which is part of the Kingsoft Office Suite and it is free
from Google Play. It is fully compatible with Microsoft Office and also
includes spreadsheet and presentation applications that can open, edit and
exchange Excel and PowerPoint files. Printing from an Android tablet is not a
problem either. The simplest method is to use Google Cloud Print, which works
wirelessly with any Cloud Print enabled printer directly, or any ordinary
printer connected to your PC or network. All you need is Google Chrome on your
PC, and the free Cloud Print app on your Android tablet or smartphone.
As far as working with Word documents on a
tablet or smartphone is concerned, you are definitely not tied to Microsoft
products. There are plenty of word compatible word processors to choose from,
for all popular operating systems, including Windows, Mac OS, Linux, Android
and iOS (iPhones and iPads) and many of them are completely free.
I have recently upgraded from XP to Windows 7 and
all my photos have been transferred into the Pictures Library. I am very
disappointed to find that I can no longer sort photos within folders by
dragging pictures either singly or in groups into the required order and then
renaming batches. The program seems locked into pre-set and very prescriptive
auto-arrange options, none of which is satisfactory. I can rename photos
individually to force the order but this is awkward and very time-consuming. Is
there an easy way to permit manual sorting?
Richard Whitfield, by email
That very useful feature was removed in W7 and
replaced by the extended Sort By options. You can partially disable
auto-arrange but it involves editing the registry so I wouldn’t recommend it
for novices or those of a nervous disposition. However, I can point you to a
reasonably safe method, using a simple .bat file download that makes the
Registry changes, but it doesn’t work on Windows Library folders (Documents,
Pictures, Music etc.). To get around that all you have to do is copy your image
files into a newly created folder. Once the fix has been applied you can then
drag and drop your files into your preferred order, create a group by
highlighting the files then batch rename them by right-clicking on one of them,
select Rename, type in the new name then Return and all of the highlighted
files will be given the new name and numbered sequentially. You will find an
easy to follow guide to the registry edit procedure with a link to the download
on Sevenforums at: http://goo.gl/o2sym.
Follow the instructions to the letter, especially the advice about setting a
Restore Point first, so if anything goes wrong you can undo the changes.
© R. Maybury 2013 2813