Ask Rick 223 22/09/12
Chrome Lacks Polish?
What has happened to Google Chrome? For the
past week it has refused to open on my Windows 7 laptop. I have uninstalled and
reloaded several times, but to no avail. Online forums indicate I am not alone?
Patrick Shanahan, by email
Chrome does seem to have had its fair share of
problems recently and there’s quite a long list of software, hardware, network
and plugin issues on the Support website (http://goo.gl/RlWIa).
If you can’t find the answer there it’s worth seeing what happens when you
disable or temporarily uninstall your security software, as there have been a
number of reports of Chrome updates being wrongly identified as malware or a
I have a Samsung laptop running Windows 7 and
almost every time it goes into Sleep mode it will not connect to the Internet
on re-awakening. If I select the troubleshoot problems option it goes through
the network diagnostics, resets the adaptor and it works fine again.
Mike Blackshaw, Codsall, South Staffs
This is may be due to laptop’s the network
adaptor’s own power saving options. It goes into Sleep mode but doesn’t restart
when the laptop wakes up. You can override this in Device Manager; press Winkey
+ Break to open System Properties; click Device Manager then Network Adpaptors.
Right click your wireless adaptor, select Properties then the Power Management
tab and deselect ‘allow the computer to turn off this device to save power’
Is there such a thing as a webcam for Android
devices? I have a tablet PC made by Acer, it has a USB port and I would like to
connect it to a webcam pointing out on to my garden. However, I can't find one
that works with Android; user groups suggest that what I am trying to do is
impossible. Surely not?
Alan Thomas, by email
Someone somewhere may well have developed one
but there’s really no need as there is already many fine products on the market
that do the job. Network IP cameras connect to a home hub or router network via
a cable or Wi-Fi link and you can view the video feed on your tablet using an
app supplied by the camera manufacturer, or one of the many free generic apps
on Google Play. This kind of setup also means that you will be able to see
what’s going on anywhere in the world on your tablet or smartphone, when
connected to the Internet through a wi-fi hotspot or 3G. Basic fixed-view
cable-connected IP cameras sell from around £25 whilst more elaborate models, with
wireless connectivity, infrared night time illumination, remotely controllable
pan and tilt functions and two-way audio cost from £40 or so.
Navigating With Windows
I recently purchased a Satnav of Chinese
origin, which uses WinCE as the operating system. The Satnav works well and
WinCE is listed as a separate desktop item. It looks a lot like my Windows XP
desktop, but I cannot seem to do anything with it, including loading programs.
The instructions for WinCE are sparse and poorly translated and I cannot find
help anywhere on the Internet.
L. Zimbler, by email
This is Windows Compact Embedded, also
popularly known as Compact Edition. It first appeared back in 1996 and is a
specially written version of Windows, designed for mobile devices with limited
memory. Initially it was used on a range of pocket PCs, the forerunners of
today’s netbooks, smartphones and tablets but nowadays it is mostly confined to
single-purpose devices like satnavs. Access to the desktop is normally hidden
and it spends its time running just the one program, with its own custom
interface. Superficially it looks a lot like normal Windows but structurally it
is quite different and it will not run standard Windows software. Microsoft
produced Win CE versions of Internet Explorer, Office, Outlook Express and so
on, and at one time there were a number of third party applications available
but getting it to do anything useful on a satnav is going to be a struggle; if
you want a compact portable computer you are better off with a smartphone or
tablet and if you want the complete package, get one with GPS.
I have a large number of magazines, which I
would like to store in digital format. Can you recommend any flip page software
so that I can store each magazine and flip through the pages, rather than save
each page as a separate .pdf. The only
programs I have found online are intended for use on websites.
Alison Coote, by email
All you need is a specialist pdf viewer with a
flip page display. Have a look at Flip PDF Reader, it’s free and you’ll find a
link to the download at: http://goo.gl/KYZsK.
For the last seven years I have been using a
desktop PC, but it is getting rather tired and I would like to replace it with
a laptop. My Internet provider is BT and its service includes anti-virus
software and something called Ad Watch. What do I have to do to transfer the
anti-virus software from the PC to a new laptop and how do I tell BT what I am
doing to ensure continuity of service.
John Phillips, by email
There’s no need to tell BT that you are
changing computers but you won’t be able to use your old anti-virus software on
the new PC. BT now provides a McAfee based package called NetProtect Plus. It
is free to users on Infinity and Total Broadband (options 2 and 3) tariffs, but
Broadband Option 1 customers have to pay £3.49 a month for the privilege. Log
on to your My BT account and follow the links to the download. However,
NetProtect has received mixed reviews and there are rather a lot of forums with
users reporting problems with installation, activation and billing issues. If
you want to keep things simple I suggest that you try Microsoft Security
Essentials (http://goo.gl/tdpPO). It’s a
complete security package, every bit as good as most commercial offerings, and
as an added bonus it’s absolutely free.
© R. Maybury 2012 0308