We Have A Problem 103, 08/05/10
I have a
TVonics Digital TV Recorder, which I am told needs to be upgraded. The
instructions are to download the upgrade from the web site and then transfer the
file to the root directory of a USB Flash drive. I am not sure what this means;
on my Vista PC, when I select the update all I get is the option to Save or
Open. Can you explain in simple terms?
Poole, by email
a lot of digital products seem to be a work in progress, or are released too
quickly and require the user to fix problems by downloading updates, often
without adequately explaining the procedure.
in this case it’s fairly straightforward. Click the Download button on the
website, when prompted select the Save option and the update file is stored in
your Downloads folder. Insert your USB drive into the PC, open Windows
Explorer, click on your username in the left pane then double-click the
Downloads folder in the right hand pane. Click and hold on the upgrade file,
drag it onto the USB drive icon, release the mouse button and it will copy the
file to the USB drive. Plug the USB drive into your recorder and on the remote
handset press Menu > Service menu > USB upgrade. When asked select Yes
and the upgrade will install automatically. After a few minutes the recorder
reboots and normal service should be resumed.
How Not to
tell me how to permanently delete myself from Facebook? I cannot find any way of
doing this on the web site.
Oxborrow, by email
deactivate your account easily enough from Account Settings but this doesn’t
remove all of your details. Facebook says this is in case you change your mind
and want to reactivate your account. The option to completely delete an account
does now exist but it’s not easy to find; to save you the trouble go to: http://tinyurl.com/mvem3t, log in, read
the disclaimer and if you agree click the Submit button. Otherwise there are a
couple of manual methods, which you will find at http://tinyurl.com/2pkf9u.
set up a new laptop for my son with Windows 7, and was generally very impressed
how easy it was. However, early in the setup process I was asked how I wanted
to allocate the partitions on the hard drive. I thought it would be a good idea
to have C: as the System drive – W7 recommended a size of 50Gb – and use the D:
drive for data. Having done that I later found Windows assumes everything is on
the C: drive, which is now looking rather too small for all of my files. It
seems to be very complicated to move my user folders to the D drive. Can I
remove the D drive thereby increasing the size of the C: drive?
Mitchell, by email
do away with the D partition altogether as it’s handy for backups and so on.
You can re-size your partitions, either by expanding C: or shrinking D: using
Windows 7’s built-in partition tools. Go to the Start menu, right-click the
Computer icon and select Manage. This opens Computer Management; select Disk
Management in the left hand pane. Your disc partitions appear in the right hand
pane, right click on the partition you want to change and make your selection
from the drop-down menu that appears (Extend or Shrink volume). It’s a
reasonably safe procedure but I strongly suggest that you backup any
irreplaceable data first, just in case…
years ago I embarked upon a project of converting 50 years of 8mm film,
analogue and digital video, and old photographs, into digital form and creating
documentary movies. To date I have satisfactorily used Windows Movie Maker,
it’s adequate for my needs and the end product looks excellent. However, after
upgrading from Vista to Windows 7 without my prompting -- I think -- I have
installed Windows Live Movie Maker and Photo Gallery. Live Photo Gallery is
fine but the new Movie Maker is both dumbed down and difficult to accurately
manipulate, between film, music and commentary. Can I revert to the old version of Movie Maker and will it work
in Windows 7?
can; first uninstall Live Movie Maker then install Windows Movie Maker version
2.6, which works in both Vista and Windows 7. You’ll find it on the Microsoft
website at: http://tinyurl.com/2ul8mx
When I go
on to the BBC's weather forecast, it won't display the 5-day forecast. Is there
a setting I've inadvertently changed on my laptop, as it works okay on other
computers I've tried?
Bell, by email
5-day weather forecast is a Flash animation and it sounds to me as though Flash
Player either hasn’t been installed, it is corrupt or it has been disabled on your
PC. If it is the former there will be a link to the Flash Player download just
above the 5-day forecast image. If Flash is disabled you can switch it back on
in Internet Explorer 8 by going to Tools > Internet Options > Programs
and click the Manage Add-Ons button. On the Show drop-down menu select ‘Run
without Permission’ scroll down the list and click on Shockwave Flash Object,
click the Enable button then close and re-open Internet Explorer and it should
now work. In older versions of IE it’s even easier. Go to tools > Internet
Options > Manage Add-Ons, highlight Shockwave Flash Object and under
Settings click Enable. In Firefox go to Tools > Add-Ons > Plugins, locate
Shockwave and click the enable button.
a new PC -- Laptop or Desktop?
regularly need to move your computer from one place to another a desktop PC
appears to be the obvious choice but things are never quite as simple as they
years laptops have become faster, cheaper with larger screens and better
ergonomics. There’s even a class of class of laptop called a desktop
replacement, designed for those without a permanent workspace or an occasional
requirement for portability but in the end the key differences between the two
types of PC really haven’t changed that much.
tends not to be an issue with a desktop computer; there’s normally room inside
the case for a second hard drive, higher capacity memory modules and expansion
cards for more advanced graphics and audio or extra ports and connections.
Upgrading to a larger display, adding a second monitor, or switching to a
better keyboard or mouse is not a problem either, and unlike a laptop you can
position them on your desk for maximum comfort. Desktops also fare better in
the price vs. performance equation, though the gap is narrowing all of the
will always be more expensive due to the cost of manufacturing smaller
components. They are also easily damaged, upgrades and repairs are dearer and
they are vulnerable to theft. But in the end it all comes down to being more
productive and able to use your computer and access the Internet almost
anywhere so for many a laptop is most flexible solution, and the drawbacks are
a price worth paying.
© R. Maybury 1204 2010