Ask Rick 023, 06/02/09
I've used Outlook Express
for some years now and never had a problem until about three weeks ago. It has
now decided to transmit some messages to addresses several times; sometimes the
recipient will get 10 or more copies of the same message. My friends are not amused! There doesn't
seem to be a pattern although I have a suspicion that messages containing
PowerPoint presentations get picked more often for the multiple treatments. I
hope you don't get 10 copies of this message.
Bernard Rollingson, by
No, just the one, which
means we can discount one possibility, which is your Anti-Virus program’s email
scanner. If that were to blame I would expect it to affect every outgoing
message. Nevertheless, it’s still worth temporarily disabling it, just to make
sure. PowerPoint attachments may provide a clue to another possibility. Outlook
Express has a facility to split emails with large attachments into multiple
messages. To see if that’s to blame go to Tools > Accounts highlight your
account and click Properties then select the Advanced tab and uncheck ‘Break
apart messages larger than’. If it is already unchecked I have one other thing
to try. Outlook Express can get really cranky when message folders get too full
or contain corrupted messages. In the left hand pane create a new message
folder, call it ‘Inback’ or something similar then drag and drop the contents
of your Inbox into it. Next Delete the Inbox and restart OE and a new empty
Inbox will be created. If it is still misbehaving repeat the exercise with the
Outbox and Deleted Items folders.
Adapting to Change
I purchased two USB to
PS/2 adaptors so that I could use the USB keyboard and mouse, which came with a
new PC, to be used also on my old PC. The adaptors just do not work. When I
returned them to the shop, the chap said he had heard that they didn't work for
the mouse, but he didn't know why. I
used to use one keyboard and mouse to service two PCs via a Belkin 2-port KVM
switch. Now I can't do that anymore and I’ve been unable to find another source
of USB to PS/2 adapters.
Brian Spriggs, by email
These adaptors do work
but it depends on the mouse. The problem is PS/2 and USB are technically very
different and the fact that some interchangeability is possible never ceases to
amaze me. Keyboards and older USB ‘rolling ball’ type mice are usually okay
with this arrangement but more up to date optical models don’t seem to get on,
probably because they rely on drivers that only recognise mouse connections
through a USB port. I have seen dual-mode USB/PS/2 KVM (Keyboard, Video, Mouse)
switches but they tend to be rather expensive, costing £100 or more. The
solution is to standardise on USB connections. Unless your second PC is more
than five or six years old, say, it should have at least two USB ports, if not
extra ports can be easily added using a plug-in card or an external hub and USB
mouse drivers are still available for Windows 98.
Cheque This Out
For my sins I am the
Treasurer of several voluntary societies. Consequently I write a fair few
cheques to pay up member’s expenses etc. Is there any program available that
would let me print up these cheques, this would I feel look more professional
than my scruffy writing.
M.F.Fawcett, by email
A lot depends on your
printer and whether or not it can handle small cheque-sized pieces of paper.
Most do, as cheques are roughly the same size as envelopes but consult the
manual to make sure. If not you may be able to order sheets of printable blank
cheques from your bank.
Either way it should be
possible to set up a printing template using your word processor, though I
suspect it will take a fair amount of trial and error, so practice the layout
and placement on photocopied cheque blanks. If you are using Word go to File
> New, select Template and click New Document, Make sure you view the page
in Web or Print Layout mode.
There are a fair number
of commercial cheque printing programs on the market, and ready-made templates
for Word and Excel. Not having used any of them I can’t make any
recommendations but here’s a few sites to investigate, and if anyone has any
other suggestions please feel free to pitch in on the Comments box.
Attached to Google
I have Windows XP and I
have installed Lumix View from the disc supplied with my Panasonic Lumix
digital camera. The program allows me to view photos when the camera is
connected. However, if f I attempt to email a photo an Outlook Express box pops
up. This would be okay if I still used
Outlook Express for emails, but since changing ISP, I now use Google Mail. No
matter what I do I cannot get the photos transferred to GMail. I am a not
particularly computer literate OAP
--some excuse! Any ideas, and solutions I can understand?
uses your web browser to send and receive emails, which is fine,
except that programs like Lumix View are designed to communicate with email
'client' programs such as Outlook Express. I have two workarounds, download
your pictures onto your PC then you can send them with emails by clicking the
‘Attach a file’ link on a new message Windows, though be aware that unlike OE
they’re not compressed so unless you reduce the size of the image you can end
up sending very large files. Alternatively, set OE as your default email
client, using your Google Mail account. There's full details of how to do
that at: http://tinyurl.com/32cdwc. Don't worry, you can still
use GMail as before but any program that wants to use an email client can
now do so.
© R. Maybury 2009 1201