The Digital Life, Houston We Have a Problem, 097 23/08/08
While browsing I must
have accidentally clicked on a service to download films. I have never used it
but something called Platte seems to have invaded my desktop with an icon that
I just cannot get rid of. When I click on it I am pestered with requests for a
subscription and various implied treats if I do not pay up.
I have telephoned the
company but all I got was a promise to send me an uninstaller in the post.
There must be some way to get rid of it. I am 84years old and this type of
harassment is most unwelcome.
Eric Pereira, by email
Itís unwelcome no matter
how old you are and this company has managed to annoy a great many people with its
dubious tactics and intrusive software. To remove it you have to delete a
couple of files and edit the Registry, so itís quite tricky for novices.
Fortunately there are a number of automated removal tools, or if you want to
have a go at it yourself, thereís a simple to follow instructional video.
Youíll find both solutions on theeasypccompany blog at: http://tinyurl.com/63wele.
I am secretary of
a local club. We have headed notepaper, with a logo and addresses, which I wish
to copy and modify using Word or PowerPoint. I know I cannot edit the
scan in these programs but I suspect unwanted information could be blanked
out or overwritten. I can scan the letterhead (as a document) and save it as a
JPEG but the saved file will only open using a photo program, Adobe or Picasa,
which I cannot transfer to Word. Trying to open in Word results in
gobbledegook. On the scanner utility I have the option to Save as PDF', but the
resultant scan is still in JPEG. Can you please suggest a way to get the scan
on to Word?
Alex. A. Aitken
You seem to have gone
around the houses on this one, so letís start again. Scan the letterhead and
save the JPEG file. Since it appears that you do not have an image-editing
program on your PC you need to download one and I suggest PhotoFiltre. It is
free and very easy to use; youíll find a link to the download at: http://tinyurl.com/6k6n4v.
Install and launch
PhotoFiltre then open your scanned image file. You donít say exactly what you
want to do it but PhotoFiltre has lots of useful drawing and editing tools, and
you can also add text to the image. Have a good fiddle around with them, youíll
quickly pick it up and when you are happy with it crop and resize the image and
save it. Finally, open Word and use Insert > Picture > From File to put
the letterhead logo on a page, which you can then save as a template file for
My wife who is a
trained touch typist rarely uses my computer and then only to email friends
once I have set it up for her, but somehow she manages to hit a combination of
keys, which disables the keyboard. Itís not something I have ever managed to do
myself but then I only use two fingers!
My problem is that not having witnessed the event I cannot correct it
except by rebooting the computer, leading to loss of the email and bad temper
on both sides! How does she do it and how do I correct it?
David Price, by email
As far as I am aware the
only keyboard shortcut that can do anything like this is Winkey + L, which is
the Windows Lock and requires the user to re-enter their account password to
access the machine. There are a number of third-party utilities, like Toddler
Keys (stops children fiddling), and Clean Ďní Go (temporarily disables keyboard
and mouse for cleaning), but Iím sure you would remember if you had installed
such programs. Itís possible thereís a
keyboard disable utility bundled with your machine so check the All Programs
list for anything with keyboard in the name and have a look through the
I have inherited
approximately 1200 feet of 8mm film on five reels. The reels comprise many
short lengths, which have been joined in no particular order. I had intended to have them transferred to
DVD and then onto my computer in order to edit them into sequence, subject
matter, etc. It has been suggested that
the film can be professionally transferred to an external hard drive for the
editing exercise. What size hard drive would I require to accommodate the above
quantity of film?
Michael Hewitt, by
Make sure whoever is
doing the cine-to-video conversion uses a format that you can edit with the
software on your computer. 1200 feet of Standard or Super 8 film, shot at 16/18
frames per second represents around 90 minutes of recording time. Using one of
the popular consumer digital formats each minute of film creates between 4 and
6Gb of data per minute, so a 500Gb drive should do the trick.
© R. Maybury 2008 2807