FACTS! FAX! 364 (13/05/03)
I currently use ADSee32 to view my photographs on a disc.
The program puts the images up as thumbnails but will only print one image at a
time. Is there a way of printing all thumbnail images on a single A4 sheet so
that I can use them as a quick reference to find particular images?
A rather nifty little freeware program called Gallery let’s you
print out ‘Contact Sheets’ of all of your picture files, you can specify the
size and number of thumbnails to a sheet and much more besides. You’ll find it
I have problems in getting my CD-ROM drive to eject, I am
using Windows 98 SE and the PC didn’t come with a manual from the CD drive.
Pressing the 'eject' button (on the CD player) usually produces a hum
indicating that the CD is spinning up but it is often several minutes before it
ejects, if it ever does so. When installing a scanner recently I was asked to
load the Windows 98 disk, but I couldn’t because I could not eject the scanner
installation disc.In the end I had to switch the computer off and have not been able to fully install the scanner software.
David Ll. Jones
When your CD-ROM drive won’t eject there are a couple of
things you can try – we’ll come to the reasons why it doesn’t work in a moment.
The first thing to do is to go to My Computer or Windows Explorer and
right-click on the CD-ROM drive icon and select Eject. If that doesn’t work
find a paperclip and straighten out one end then insert it into the tiny hole
just below the disc loading tray. This will engage the emergency release switch
or latch and the tray should or door should open. Don’t try using a pin as it
probably won’t be long enough or the pointed end may not engage the latch.
Failure to eject can be due to a number of things, including
a dirty laser pickup, which is causing the drive to remain ‘busy’ as it
continually tries and fails to re-read data, so give it a run through with a
good quality CD-ROM disc cleaning kit. There’s an outside chance it could be a dodgy
lead so if you don’t mind poking around inside your PC and have taken all of
the usual precautions (switch off, disconnect from mains and touch the case to
dispel any static charges on your body or clothes) try re-seating the data
cable. If you know your way around Windows uninstall the CD-ROM driver from
Device Manage but make sure you have the driver disc to hand (it should have
come with your PC and it will be on a floppy disc). If none of that works then
I’m afraid it’s most probably a hardware fault and the drive will need to be
Since I can take my remote telephone handset into my garden
etc. is there a gadget or phone I can buy into which I can plug my computer
phone line and dial up my ISP. It sounds so simple to do and there already may
be something on the market, which I haven't spotted.
BT used to market a device called the Airway which is
basically a digital cordless phone with optional wireless extension sockets
into which you can plug devices like laptops, fax machines etc. It’s still
available if you hunt around (try http://www.systemcareuk.com/DECTsystems.html)
but from what I recall it didn’t work very well. A far better (and possibly
cheaper) solution is to set up a simple ‘Wi-Fi’ wireless network with your
desktop PC, and access the Internet from your laptop from anywhere within a 50
to 100 metre range. We looked at how to set up such a system for broadband
Internet sharing some time ago in Boot Camps 229, 230 and 231..
Microsoft Works includes several letterhead templates. Are
there any websites offering a wider selection?
The Microsoft Knowledgebase has a useful article on how to
create your own custom templates for Works; you’ll find it at:
BT has informed me that I cannot have an ADSL line installed
two line BT business system. I have a separate telephone line for my fax
and computer modem. I have however been told by BT that there would be no
problem installing ADSL on this line but I have received conflicting
information from my ISP who says that the fax may no longer work if ADSL is
installed on the same line. Needless to say I have to pay for installation with
no guaranteed refund should the fax not work. I do not want to lose the fax
facility and do not want to install another telephone line. I would very much
appreciate some advice.
Mrs Diana Donovan, London
In theory you can still use your fax machine because the
normal operation of the telephone line is unaffected by ADSL, even when you are
online. However it is possible that some fax machines might not work but
there’s simply no way of telling without trying it first. However, the chances
that it will work are very good so I would be tempted to ‘suck-it-and-see’, and
if your present fax machine doesn’t work, replace it, or shift it over to one
of your business lines.
I am currently running with Windows 98 and want to upgrade
my PC with a USB2/Firewire PCI card which needs a minimum Windows98SE OS, would
I be better off buying Windows XP and if so do I get the upgrade pack or would
you recommend the full package. Any advice would be appreciated.
I would be inclined to upgrade to Windows 98 SE rather than
XP, unless you are prepared to start from scratch. Upgrading from Windows 98 to
XP is fraught with problems and in my experience rarely goes smoothly. It is
far better to install XP on a clean, formatted drive, in which case you will
have to save all of your data and go through the bother of reinstalling your
programs and peripherals. Moreover you may not see any performance gains – it
might even run slower than Windows 98 – if your PC is an older model with a
1GHz or slower processor and less than 256Mb of memory. Although Windows SE is
now discontinued you can pick up new, unregistered discs cheaply from online
auction sites like Ebay (www.ebay.co.uk)
for around £20 to £30.