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FAQS! FACTS! FAX!  219 (06/07/00)

 

LETTERS BEGIN…

I was driven to tears of despair reading your Boot Camp feature waxing lyrical on Word envelope printing (dotcom.telegraph June 22). The envelopes facility is probably the worst thing in Word. Why? The address is almost certainly set too low on the envelope and has to be reset by Options every time you print. Try printing a multiple run of identical Envelopes - no way. There is no set default. The whole issue is a disaster, unless you know otherwise?

Colin Edwards

 

Brilliant - your instructions made it possible for me to sort out labels but envelopes are a different matter as I cannot work out how to insert the envelope into my printer (no instruction book) Apollo P-1200 - any ideas?  Which way up, what side of the feed tray etc.

Carol Williams

 

We received a fair few letters and emails on this particular subject, highlighting once again the inadequacies of instructions and Help systems supplied with programs and products. First Carol William’s problem; you did get an instruction book with your Apollo printer, the trouble is, to reduce costs it’s on the installation CD-ROM, and is now on your PC, though without any instructions telling you where to look for it, you probably didn’t realise that it’s there. You can access it from the Start menu, go to Programs then Apollo Print Utilities and Apollo P1200 Help, and we’ve been assured by the unusually helpful Apollo customer support line (0870 7878789) that everything you need to know about envelope printing will be revealed.

 

Setting a default envelope style or position is actually quite easy, but you won’t find out how to do it in Word Help, or at least if it’s there we couldn’t find it. The trick is open a blank document, call it Envelope1 or whatever, then open Envelopes and Labels, type in your address and use Options to change the style and layout then click Add to Document and Save. The document now becomes your default and by calling it and selecting Envelopes and Labels up you can print that address on an envelope in your preferred style whenever you need.

 

GAMES PEOPLE PLAY

I am a 65 year old. I have just purchased a Pentium 3 computer and
wonder if you could suggest a good game? All those I have seen locally either involve killing or are replica sports. Are there any which involve any form of exploration or solving mysteries? Also can you recommend where I can purchase them as I live in a rural part of Suffolk.

Bill Miller

 

There are some excellent ‘simulation’ games on the market, which can be absorbing and very challenging. You might start with Microsoft’s highly detailed Age of Empires series where you create communities from past civilisations and guide your growing population through various stages of development, you may have to wage the odd battle but it’s not at all graphic. Other similar games in a more modern vein include The Sims and Sim City. However, as usual we are open to suggestions and if any F!F!F readers would like to add their two-pennoth we would be pleased to pass it on. As for buying games, since you have an Internet connection, why not make use of it and buy on-line. Companies like www.jungle.com have competitive prices and make no charge for delivery, which normally only takes a couple of days.

 

WALK THIS WAY
I have followed your correspondence on road route planning with interest but would but would be grateful if you or your readers could suggest suitable sites to download 1:25000 maps, which show public rights of way/walking maps.
G. Haigh

During a fairly lengthy trawl on the Internet we came across many sites selling maps and CD-ROMs guides but no actual downloadable 1:25000 walking maps, presumably due to copyright restrictions. However, we had a fair amount of success by specifying an area first then typing the word ‘walks’ into the search engine’s Search field (i.e. Pembrokeshire walks). This usually brought up a good selection of sites, with downloadable maps, put together by knowledgeable locals, walkers and ramblers associations. It’s a good idea to use a UK-oriented search engine, or limit the search to UK sites, to reduce the number of spurious ‘hits’. We found www.altavista.co.uk to be consistently good in this respect. As usual recommendations and tips from F!F!F readers are most welcome.

 

GROUP ACTIVITY

My address book in Outlook Express is becoming increasingly large and continues to grow. Some addresses I use frequently and others only from time to time. Is it possible to open up several address books covering separate topics e.g. personal; business; family etc

Terry Abra

 

Yes, you can create as many address books or ‘Groups’ as you wish. Open IE5 then click on the Addresses icon. Select New then New Group and give each one name. On the View menu enable Folder and groups to get a two-pane view, click on your main address book on the folder tree in the left hand window and now click and drag your contacts from the right hand windows into your newly created group folders.

 

TIMELY REMINDER

Please could you tell me if there is a calendar/reminder facility, which could remind us of say: dental appointments/family birthdays? Preferably a day or two early!
Judy Oliver

 

There are plenty of heavyweight organisers and schedulers for Windows 95/98 on the market but if, as you suggest, all you need is a simple reminder program then why not have a look at See-Prompt. It’s shareware and you can download a 30-day trial version from www.the-computer-man.co.uk/. It is very flexible and easy to use, with built-in audible alarms and the file is only 1.1Mb in size, so it should only take a few minutes to download.

 

KAK’S BACK

Your Boot Camp article on virus attacks (dotcom.telegraph June 15th) interested me as I thought I had recently inherited a virus. When starting up an error message appears in the task bar ' Driver memory editor' and a message appears on the screen 'C:\windows\kak.reg. error opening the file'.

I use a well known anti virus program, so I downloaded the most recent update and set it to work but it did not find any viruses. I went to the sites you mentioned and followed their instructions, again without finding anything wrong. Because 'KAK' is mentioned does this mean I have a virus or not? Other than this error message when starting, the system seems to be working normally.

Rob Smith

 

Yes you have been infected by the ‘Kak’ worm. It sounds as though your anti-virus program has made your system safe, however there are many different variants of kak, which plant files in different locations and anti-virus software updates may not be programmed to seek them all out. Try a manual search using Find on the Start menu, to look for files with the extension *.hta and *.kak and delete them all. If you’re familiar with the Registry you should also check that the following key has been purged:

 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Run\cAg0u
 

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